Bithumb Recovers Most Overpaid Bitcoin After Promotional Error
- Bithumb recovered 99.7% of the overpaid Bitcoin (BTC) on the same day as the incident.
- The remaining shortfall of 1,788 BTC was covered using company funds.
- Affected users will receive compensation of ₩20,000 ($15) each and traders who sold at a loss will be reimbursed plus an additional 10% payment.
- Trading fees will be waived for all markets for seven days starting Monday.
- The issue arose from a system error during a promotional event that temporarily inflated user balances.
Bithumb’s prompt action prevented broader market disruptions, ensuring that no customer assets were lost and trading remained stable throughout the incident.
Overall, Bithumb managed to recover nearly all excess Bitcoin, demonstrating effective crisis management in response to the promotional reward error.
