Revolut Declines Reimbursement for Customer’s Lost Crypto Due to Transfer Error
- A customer, Tzoni Raykov, lost $1,500 in USDC during a transfer to his Revolut account.
- Raykov initially sent a successful test transfer of $10 using the Polygon POS network.
- The subsequent $1,500 transfer used the “Polygon (bridged)” network, converting USDC to USDC.e.
- Revolut received the bridged USDC but does not support this asset type.
- Revolut stated it cannot recover unsupported assets due to technical challenges.
Tzoni Raykov lost $1,500 in crypto after transferring funds using an unsupported network. Revolut confirmed it cannot assist with recovering the bridged USDC due to technical limitations.
Source (2.6)https://dailyhodl.com/2025/04/22/revolut-refuses-to-reimburse-customer-after-unclear-deposit-instructions-cause-loss-of-1500-in-crypto-report/?rand=59076
