Eightfold AI Faces Lawsuit Over Alleged Secret Scoring Practices
- Two job applicants have filed a class-action lawsuit against Eightfold AI, claiming it violates federal and California consumer protection laws.
- The lawsuit alleges that Eightfold uses AI to generate “Match Scores” from data sources like LinkedIn and GitHub, ranking candidates without their knowledge.
- Plaintiffs Erin Kistler and Sruti Bhaumik seek damages between $100 and $10,000 per violation under federal and California law.
- The filing claims Eightfold’s platform is trained on over 1.5 billion data points, impacting the hiring process at major companies like Microsoft and PayPal.
The plaintiffs argue that Eightfold’s hidden use of AI in evaluating job applications breaches consumer protection rights by not providing necessary disclosures or allowing applicants to correct errors in their profiles.
This lawsuit highlights concerns about transparency in AI-driven hiring processes, with claims that nearly two-thirds of large companies now use similar technology for candidate screening. (Source)